Supported Living Services in Market Harborough
Live independently with the right level of support. Our person-centered supported living services help young adults and people with learning disabilities, autism or complex needs maintain their own tenancy whilst receiving flexible care support across Market Harborough and Leicestershire.
Understanding Supported Living
Supported living enables people with learning disabilities, autism, mental health conditions or physical disabilities to live independently in their own home with flexible care support tailored to their individual needs. Unlike residential care, you hold your own tenancy, control your environment and receive support that promotes independence rather than dependence.
Supported living focuses on enabling people to live fulfilling lives within the community, maintaining control over daily decisions, developing life skills, accessing employment or education, building social connections and achieving personal goals.
Xcel Homes provides person-centered supported living support across Market Harborough and Leicestershire, working with individuals, families, local authorities and housing providers to create flexible care packages that truly support independence and choice.
Quick Facts
Your Home
Own tenancy, your space, your rules
Flexible Support
From a few hours weekly to 24/7 support
Person-Centered
Support built around your goals and preferences
Independence Focus
Developing skills and autonomy
Who Benefits from Supported Living?
Supported living services support people across various situations and needs.
Learning Disabilities
People with mild to profound learning disabilities who want to live independently with appropriate support levels.
Autism Spectrum
Individuals with autism requiring structured routines, sensory support and social communication assistance.
Physical Disabilities
People with physical disabilities needing practical support whilst maintaining independent living.
Mental Health
Those with mental health conditions requiring support with daily living, medication and community access.
Young Adults Transitioning
18-25 year-olds moving from children's services, family homes or residential placements to independent living.
Complex Needs
People with multiple support requirements needing coordinated, specialist care in their own home.
Flexible Support Tailored to You
Our supported living support adapts to individual needs and goals.
Daily Living Skills
- Personal care support as needed
- Cooking and meal preparation skills
- Shopping and budgeting support
- Housekeeping and laundry
- Managing tenancy responsibilities
- Developing independent living skills
Community Access
- Support accessing education or employment
- Attending social activities and clubs
- Using public transport
- Building community connections
- Volunteering opportunities
- Maintaining friendships
Health & Wellbeing
- Medication management
- Attending health appointments
- Coordinating with healthcare professionals
- Physical activity and exercise
- Emotional wellbeing support
- Sensory needs support (for autism)
Personal Development
- Setting and achieving personal goals
- Learning new skills
- Pursuing hobbies and interests
- Building confidence and self-advocacy
- Positive behavior support
- Communication development
Support Built Around You, Not Protocols
Our six core principles guide everything we do.
Your Choices Matter
You decide your daily routine, what you eat, who visits, how you spend your time. Support staff enable your choices, not make decisions for you.
Building Independence
We support you to develop skills and confidence, gradually stepping back as you become more independent in different areas of life.
Positive Risk-Taking
Taking calculated risks (trying new activities, traveling independently) is part of growth. We support positive risk-taking with appropriate safeguards.
Community Inclusion
You're part of the community, not isolated. Support includes accessing local facilities, making friends, contributing through work or volunteering.
Respectful Relationships
Support staff build genuine relationships based on respect, understanding your preferences, communication style and support needs.
Goal Achievement
Your personal goals drive support plans. Whether learning to cook, getting a job or making friends, support focuses on what matters to you.
Flexible Support Hours
Supported living support is completely flexible.
Low-Level Support
5-10 hours/weekSuitable For: People needing minimal support with specific tasks
Includes: Weekly shopping trips, help with budgeting, medication prompts, occasional support accessing activities
Medium Support
10-30 hours/weekSuitable For: People needing regular support but managing many aspects independently
Includes: Daily or alternate-day visits supporting meals, personal care, community access, skill development
High Support
30-60 hours/weekSuitable For: People needing substantial daily support across multiple areas
Includes: Multiple daily visits or extended sessions supporting all daily living aspects, community participation, health needs
24-Hour Support
Waking or Sleep-inSuitable For: People with complex needs requiring continuous staff presence
Includes: Live-in staff providing round-the-clock support, active night support if needed, comprehensive care
Collaborative Support Planning
We work closely with everyone involved in your care.
Families
Regular communication, involving families in planning (with person's consent)
Social Workers
Coordinating care reviews, implementing support plans
Healthcare Teams
GPs, community nurses, therapists, psychiatrists
Housing Providers
Coordinating with landlords, addressing tenancy issues
Education/Employment
Supporting access to college, training, work placements
What People Say About Our Supported Living Support
"I am really pleased with the care and services offered and delivered — true compassion and care. Thank you."
A care recipient
Verified Xcel Homes client, Market Harborough
"We're incredibly thankful to you and your team for all the support, kindness and dignity you have given R. It has meant a great deal to us all."
Family of R.
Family of an Xcel Homes care recipient, Leicestershire
"All staff involved are friendly and professional, polite and very friendly, and understand our circumstances very well. Nothing is too much trouble and they make us feel cared about — they are very prompt. Also, they do their jobs without us having to remind them. Very good staff."
A family member
Family of an Xcel Homes care recipient, Market Harborough
"My husband and I feel incredibly blessed that we have found Xcel. We have nothing but praise and high confidence in their competency, punctuality, personal interaction, and ability to support and assist my husband — and therefore me as well — in every aspect of their care. They are absolutely exceptional and really strive to support us and find ways to make our situation as comfortable and as safe as possible."
Wife of a client
Spouse of an Xcel Homes care recipient, Leicestershire
"We have really loved having your agency helping. Great bunch of staff, great interactions, work hard. I am so happy with you all."
A family
Verified Xcel Homes client, Market Harborough
How Supported Living is Funded
Local Authority Personal Budgets
Most supported living is funded through council-allocated personal budgets following care assessments. The budget covers support hours based on assessed needs.
Direct Payments
You can receive your personal budget as Direct Payments, employing support staff yourself or purchasing support from agencies like Xcel Homes.
NHS Continuing Healthcare
People with complex health needs may qualify for fully NHS-funded support.
Supported Living Grant
Separate housing benefit/Universal Credit covers your rent. Support costs are separate from accommodation costs.
CQC-Registered Supported Living Provider
Xcel Homes Ltd is registered with the Care Quality Commission for personal care services including supported living support. We follow person-centered care principles and Rights Support Conduct standards.
View Our CQC Report
Ready to Explore Supported Living?
Whether you're planning your first independent home or looking to change support providers, our team understands supported living and can create flexible support that truly enables your independence.
Contact Us Directly
Office Phone
01858 432043
Monday–Friday 8am–6pm, Saturday 9am–2pm
Mobile Phone
07824 531625
info@xcelhomes.org
Address
Xcel Homes Ltd
Barking House, Farndon Road, Market Harborough
Leicestershire, LE16 9NP
