Comprehensive Care Services Across Market Harborough & Leicestershire
From flexible visiting care to 24-hour live-in support, we provide personalised, CQC-registered care services that help you or your loved one live independently at home with dignity, safety and compassion.
Our Care Services
Every person's care needs are unique. That's why we offer a comprehensive range of services, all delivered by our experienced, compassionate team and tailored to your individual circumstances, preferences and budget.
Domiciliary Care (Visiting Home Care)
Flexible visiting care from 30 minutes to several hours daily, supporting you with personal care, meals, medication, housekeeping and companionship in your own home.
Key Features:
- ✓Daily or weekly visits tailored to your routine
- ✓Personal care and hygiene support
- ✓Medication prompts and administration
- ✓Meal preparation and nutrition support
- ✓Light housekeeping and domestic tasks
- ✓Companionship and social engagement
Typical for: Older adults needing daily support, people recovering from illness, individuals with disabilities requiring assistance
Learn More About Domiciliary Care →
Live-In Care
24-hour support with a dedicated carer living in your home, providing round-the-clock assistance, companionship and peace of mind for you and your family.
Key Features:
- ✓Dedicated carer living in your home
- ✓24/7 support and companionship
- ✓All personal care and medication management
- ✓All meals, housekeeping and daily tasks
- ✓Night-time assistance available
- ✓Continuity with regular carers (usually 2 alternating weekly)
Typical for: People with complex needs, those requiring night-time support, individuals living with dementia, alternative to care home placement
Learn More About Live-In Care →
Dementia Care
Specialist, person-centred dementia care delivered by trained carers who understand memory loss, confusion and the importance of routine, dignity and emotional wellbeing.
Key Features:
- ✓Dementia-trained, patient carers
- ✓Person-centred care approaches
- ✓Routine and familiarity maintained
- ✓Communication adapted to individual needs
- ✓Support with activities and stimulation
- ✓Management of distressed behaviour
- ✓Family education and support
Typical for: People living with Alzheimer's, vascular dementia, Lewy body dementia or other memory conditions at any stage
Learn More About Dementia Care →
Respite Care
Short-term care to give family carers a well-deserved break, from a few hours to several weeks, with flexible visiting or live-in options whilst you rest and recharge.
Key Features:
- ✓Flexible duration (hours, days or weeks)
- ✓Visiting care or live-in support
- ✓Maintains your loved one's routine
- ✓Emergency respite available
- ✓Regular planned breaks supported
- ✓Complete care coverage while you're away
Typical for: Family carers needing a break, planned holidays, hospital appointments, work commitments, emergency situations
Learn More About Respite Care →
Palliative & End-of-Life Care
Compassionate end-of-life care at home, working alongside NHS teams, hospices and families to ensure comfort, dignity and emotional support during life's final chapter.
Key Features:
- ✓Sensitive, compassionate carers
- ✓Pain and symptom management support
- ✓Coordination with healthcare teams
- ✓Emotional support for individual and family
- ✓Maintaining dignity and comfort
- ✓24-hour care available
- ✓Bereavement support for families
Typical for: Individuals with terminal illness, people preferring to remain at home at end of life, families needing professional support
Learn More About Palliative Care →
Personal Care & Hygiene Support
Discreet, dignified help with washing, bathing, dressing, toileting and grooming, enabling you to maintain personal hygiene, comfort and self-esteem independently at home.
Key Features:
- ✓Washing and bathing assistance
- ✓Dressing and undressing support
- ✓Toileting and continence care
- ✓Grooming and personal presentation
- ✓Skin care and pressure area monitoring
- ✓Respectful, dignified approach always
Typical for: People with mobility issues, those recovering from surgery, individuals with disabilities, older adults needing bathing support
Learn More About Personal Care →
Companionship & Social Support
Friendly companionship visits, conversation, shared activities and outings to reduce loneliness, boost wellbeing and help you stay socially connected.
Key Features:
- ✓Regular companionship visits
- ✓Conversation and shared interests
- ✓Support with hobbies and activities
- ✓Escorts to appointments or social events
- ✓Shopping trips and outings
- ✓Emotional wellbeing support
Typical for: Isolated older adults, people living alone, individuals wanting social engagement, those recovering from bereavement
Learn More About Companionship Care →
Medication Support & Health Monitoring
Reliable medication prompts, administration and safety monitoring to help you manage prescriptions correctly, avoid missed doses and maintain your health at home.
Key Features:
- ✓Medication prompts and reminders
- ✓Administration support (trained carers)
- ✓Prescription collection from pharmacy
- ✓Safety checks and monitoring
- ✓Coordination with GP and healthcare teams
- ✓Accurate care records maintained
Typical for: People managing multiple medications, those with memory difficulties, individuals needing medication supervision
Learn More About Medication Care →
Meal Preparation & Nutrition Support
Nutritious meal planning, preparation and cooking support, ensuring you enjoy balanced, appetizing meals tailored to your dietary needs and preferences.
Key Features:
- ✓Menu planning based on preferences
- ✓Fresh meal preparation and cooking
- ✓Support with eating and drinking
- ✓Special dietary requirements catered for
- ✓Food shopping assistance
- ✓Nutrition and hydration monitoring
Typical for: People with reduced appetite, those struggling to cook, individuals with swallowing difficulties, recovering patients
Learn More About Meal Care →
Overnight & Waking Night Care
Overnight support with waking or sleeping night carers, providing assistance with toileting, repositioning, medication and reassurance throughout the night.
Key Features:
- ✓Waking night care (carer awake all night)
- ✓Sleeping night care (carer sleeps on-site)
- ✓Night-time personal care
- ✓Medication administration at night
- ✓Reassurance for anxiety or confusion
- ✓Emergency response available
Typical for: People needing frequent night-time assistance, those with advanced dementia, individuals at risk of falls, patients requiring repositioning
Learn More About Overnight Care →
Hospital Discharge & Recovery Support
Seamless support following hospital discharge, helping you recover safely at home with personal care, rehabilitation support and coordination with healthcare teams.
Key Features:
- ✓Quick setup (often within 24-48 hours)
- ✓Coordination with hospital discharge teams
- ✓Post-operative care support
- ✓Medication management after discharge
- ✓Mobility and rehabilitation assistance
- ✓GP and district nurse liaison
Typical for: People leaving hospital after surgery, falls, illness or injury, those needing short-term recovery support
Learn More About Hospital Care →How Xcel Homes Care Works – Simple, Transparent & Personalised
Free Consultation
Call us or complete our enquiry form. We'll discuss your needs, answer questions and arrange a convenient time for a home assessment.
Personalised Assessment
Our care coordinator visits you at home to understand your needs, preferences, routines and goals. No obligation, no pressure.
Care Plan & Matching
We create a tailored care plan and match you with experienced carers who suit your personality, needs and schedule.
Care Begins
Your care starts on the agreed date. We stay in touch, adapt as needed, and ensure you're happy with the support you receive.
Funding Your Care – Flexible Payment Options
We work with families using a range of funding options to make quality care accessible and affordable.
NHS Continuing Healthcare
Fully funded care for people with complex health needs. We support you with CHC applications and liaise with NHS teams.
Local Authority Funding
Council-funded care for those who qualify. We work with Leicestershire County Council and other local authorities.
Direct Payments
Self-directed support budgets. We work with individuals managing their own care funding to provide flexible services.
Private Self-Funding
Pay directly for care with transparent pricing, no hidden fees and flexible packages tailored to your budget.
What Families Say About Our Services
"We use Xcel for Mum's domiciliary care and they've been absolutely brilliant. The carers are so kind and patient, and the office team are really responsive if we need to change anything. Mum looks forward to their visits every day."
David M.
Son of client, Market Harborough
"After Dad came out of hospital, we needed care set up quickly. Xcel arranged everything within 48 hours and the transition home was seamless. The carer they matched us with is wonderful – she's become part of the family."
Rachel K.
Daughter of client, Leicester
Not Sure Which Service Is Right for You?
Our friendly team can talk you through your options, answer questions and recommend the most suitable care package for your situation and budget.
