Domiciliary Care in Market Harborough | Flexible Home Care Visits
Professional visiting care from 30 minutes to several hours daily, helping you remain independent at home with personalised support for daily living, personal care, medication and companionship across Market Harborough and Leicestershire.
What is Domiciliary Care?
Domiciliary care (also known as visiting home care) brings professional care and support directly to your own home, helping you or your loved one maintain independence whilst receiving the assistance needed to live safely and comfortably.
Our visiting care services range from short 30-minute wellness checks to comprehensive daily support packages covering personal care, household tasks, medication management and companionship. Whether you need help just once a day or multiple visits throughout the day and night, we create a flexible care plan that fits your routine and respects your preferences.
Xcel Homes serves families across Market Harborough, Leicester and surrounding Leicestershire communities. Our local care team gets to know you as an individual – your habits, likes, dislikes and the little details that make you feel at home – so every visit feels personal rather than clinical.
Domiciliary care is ideal for people who want to remain in their own home but need support with daily living activities, whether due to age, illness, disability or recovery from hospital treatment.
Quick Facts
Visit Duration
From 30 minutes to 4+ hours per visit
Frequency
Daily, twice daily, or as needed
Coverage Area
Market Harborough & Leicestershire (LE16, LE1-5, LE8, LE18, LE17)
Start Time
Care can begin within 2-5 working days
What Does Domiciliary Care Include?
Our domiciliary care visits can be tailored to include any combination of the following support, based on your individual needs:
Personal Care & Hygiene
- Washing, bathing and showering assistance
- Dressing and undressing support
- Grooming (hair care, shaving, oral hygiene)
- Toileting and continence care
- Skin care and pressure area monitoring
- Assistance with mobility and transfers
Daily Living Support
- Meal and drink preparation
- Support with eating and drinking
- Medication prompts and administration
- Light housekeeping and tidying
- Laundry and bed-making
- Shopping and errands
Health & Wellbeing
- Health monitoring and observation
- Appointment reminders and escorts
- Coordination with GP and district nurses
- Safety checks and fall prevention
- Exercise and mobility support
- Nutrition and hydration monitoring
Companionship & Social
- Friendly conversation and engagement
- Support with hobbies and interests
- Escorts to social activities or appointments
- Reading, games and activities
- Family liaison and updates
- Emotional support and reassurance
Typical Visit Patterns & Times
We design visit schedules around your routine, not ours. Here are some common patterns our clients use:
Morning Visits
Time: 7am–10am
Duration: 30 mins–1 hour
Includes: Wake-up support, personal care, breakfast preparation, medication, dressing for the day
Lunchtime Calls
Time: 11am–2pm
Duration: 30 mins–1 hour
Includes: Meal preparation, medication, companionship, light housekeeping, wellness check
Evening Visits
Time: 5pm–9pm
Duration: 30 mins–1 hour
Includes: Dinner preparation, personal care, medication, bedtime routine, safety checks
Multiple Daily Visits
Time: Combination of above
Duration: Tailored schedule
Includes: Comprehensive daily support with 2-4 visits covering all care needs throughout the day
Additional Options:
Additional Support We Can Provide
Alongside core domiciliary care, we can add these services to your care package:
How to Pay for Domiciliary Care
We work with families using various funding routes to make quality home care accessible and affordable.
NHS Continuing Healthcare
Fully funded care for people with complex, ongoing health needs. We support you with CHC assessments and liaise with NHS teams throughout.
Eligibility: Assessed by NHS based on primary health needs
Local Authority Funding
Council-funded care for those who meet eligibility criteria. We work with Leicestershire County Council and other local authorities.
Eligibility: Means-tested based on finances and care needs
Direct Payments
Self-directed support budgets allowing you to choose and manage your own care. We work flexibly with direct payment recipients.
Eligibility: Approved through council care assessment
Private Self-Funding
Pay directly for care with transparent hourly rates, no hidden fees and flexible packages tailored to your budget.
Eligibility: Competitive local rates available
Need Help Understanding Funding?
Our team can guide you through the funding options available and help you understand what you may be entitled to. We'll provide a transparent quote after your free assessment.
Speak to Our TeamService Terms & Flexibility
We believe in transparent, fair terms that put your needs first.
Minimum Visit Length
30 minutes per visit (longer visits available)
Minimum Weekly Package
4 hours per week (flexible based on needs)
Contract Type
Rolling weekly or monthly basis – no long-term lock-in
Notice Period
7 days' notice to reduce or cancel care (emergency situations considered)
Flexibility
Increase or decrease hours with 48 hours' notice, subject to carer availability
Emergency Cover
24/7 on-call management team for urgent issues or concerns
Cancellation Policy
Cancel scheduled visits with 24 hours' notice to avoid charges
Price Reviews
Annual review with 28 days' notice of any rate changes
What Families Say About Our Domiciliary Care
"The carers from Xcel Homes have been wonderful with my mum. They come twice a day to help with personal care and meals, and Mum has built such a lovely relationship with them. They're always on time, never rush, and genuinely care about her wellbeing. We couldn't manage without them."
Sarah T.
Daughter of client, Market Harborough
"After my hip operation, I needed help at home for a few weeks. Xcel arranged care within 3 days of me leaving hospital. The carer was brilliant – helped me wash, get dressed, prepare meals and even took me to my physio appointments. I'm back on my feet now, but I know they're there if I need them again."
John M.
Domiciliary care client, Leicester
"We use Xcel for Dad's morning and evening visits. The consistency is brilliant – it's usually the same two carers, so Dad knows them well and feels comfortable. The office team are really responsive too. If we need to change a visit time, they sort it out straight away."
Rachel K.
Daughter of client, Wigston
CQC-Registered & Quality Assured
Xcel Homes Ltd is registered with the Care Quality Commission for personal care services (domiciliary care). We're inspected regularly to ensure we meet national standards for safety, effectiveness, caring, responsiveness and leadership.
View Our CQC Report
Frequently Asked Questions About Domiciliary Care
Ready to Get Started with Domiciliary Care?
Our friendly, experienced team is here to discuss your home care needs, answer questions and arrange a free care assessment at your convenience. No obligation, no pressure – just honest advice and quality care.
Contact Us Directly
Office Phone
01858 432043
Monday–Friday 8am–6pm, Saturday 9am–2pm
Mobile Phone
07824 531625
For urgent enquiries
info@xcelhomes.org
Address
Xcel Homes Ltd
Kettering Road, Market Harborough
Leicestershire, LE16 8AN
