
Specialist Dementia Care at Home in Market Harborough
Compassionate, person-centered dementia care in your own home. Our specially trained carers understand memory loss and confusion, providing patient support that maintains dignity, routine and quality of life across Market Harborough and Leicestershire.
Compassionate Dementia Care in Familiar Surroundings
Living with dementia brings unique challenges for both the person experiencing memory loss and their family. Our specialist dementia care at home is designed to help your loved one live safely, comfortably and with dignity in familiar surroundings, supported by carers who understand the condition and adapt their approach to each individual.
Dementia affects everyone differently. Some people need gentle prompts with daily tasks, others require full personal care support; some become anxious or disorientated, while others remain quite independent in certain areas. Our person-centered approach means we get to know the individual behind the diagnosis – their life story, interests, routines and preferences – and use this knowledge to provide care that feels reassuring rather than clinical.
Xcel Homes' dementia carers are trained in communication techniques, behavior management and activities that support cognitive function and emotional wellbeing. We work closely with families, GPs, memory clinics and community mental health teams to ensure care adapts as the condition progresses.
Whether you need a few hours' companionship each day, visiting dementia care throughout the day, or full-time live-in dementia support, we create a tailored plan that reduces stress, maintains routine and maximizes quality of life for the person living with dementia.

Quick Facts
What Does Our Dementia Care Include?
Our dementia care at home is tailored to each person's stage of dementia, personality and needs:
Person-Centered Care Approach
- Care based on life story and personal history
- Routine and familiarity maintained
- Preferences and choices respected
- Communication adapted to individual needs
- Gentle prompts rather than instructions
- Dignity preserved in all interactions
Daily Living Support
- Personal care (washing, dressing, toileting)
- Medication prompts and administration
- Nutritious meal preparation
- Support with eating and drinking
- Light housekeeping and safety maintenance
- Orientation support and memory aids
Cognitive & Emotional Wellbeing
- Meaningful activities and stimulation
- Reminiscence and life story work
- Music, arts and sensory activities
- Social interaction and conversation
- Support with hobbies and interests
- Emotional reassurance and comfort
Safety & Health Management
- Falls prevention and mobility support
- Management of wandering or confusion
- Night-time care for sleep disturbance
- Liaison with healthcare professionals
- Behavior support for anxiety or agitation
- Monitoring of physical health
Supporting All Stages of Dementia
Our care adapts to meet changing needs as dementia progresses through different stages:
Early-Stage Dementia
Typical Needs:
- Light prompting with daily tasks
- Medication management support
- Companionship and social engagement
- Help with appointments and paperwork
- Safety monitoring at home
- Support maintaining independence
Our Approach:
- Gentle prompts rather than taking over
- Encouraging maintained skills and abilities
- Building trust and rapport
- Supporting continued social connections
- Family education and support
Mid-Stage Dementia
Typical Needs:
- Increased personal care support
- Structured daily routine
- More intensive safety supervision
- Communication adapted for confusion
- Behavior support for anxiety
- Activities tailored to abilities
Our Approach:
- Consistent carers for familiarity
- Clear, simple communication
- Patience with repetition and confusion
- Maintaining dignity despite increased needs
- Creative problem-solving for challenges
- Regular liaison with family and healthcare teams
Advanced/Late-Stage Dementia
Typical Needs:
- Full personal care and continence management
- Support with eating and drinking
- Comfort care and pressure area management
- Communication through touch and presence
- 24-hour supervision and safety
- End-of-life care if appropriate
Our Approach:
- Compassionate comfort-focused care
- Maintaining dignity and respect always
- Non-verbal communication techniques
- Supporting family through difficult stages
- Working with palliative care teams
- Ensuring pain-free, peaceful care
Our Person-Centered Dementia Care Philosophy
We see the person, not just the diagnosis. Our approach focuses on what matters to the individual:
Life Story Matters
Understanding your loved one's history, career, interests and important relationships helps us provide care that feels familiar and meaningful.
Preserve Identity
We support people to maintain their sense of self, personality and preferences despite memory loss and cognitive changes.
Maintain Routine
Familiar routines reduce anxiety and confusion. We work within existing patterns rather than imposing new schedules.
Respect Choices
Even in advanced dementia, we respect preferences and give choices wherever possible, from clothing to food to activities.
Communication Adapted
We adapt our communication style – tone, pace, body language – to each person's abilities and preferences.
Family Partnership
Families know their loved one best. We work closely with you, valuing your knowledge and involving you in care decisions.

Supporting Dementia-Related Behaviors
Dementia can cause behaviors that families find challenging, such as anxiety, agitation, wandering, or resistance to care. Our carers are trained to understand that all behavior is communication, and we respond with patience, empathy and proven strategies:
Flexible Dementia Care Options
We provide dementia care in various formats to suit different needs and stages:
Visiting Dementia Care
Live-In Dementia Care
Night-Time Dementia Care
What Families Say About Our Dementia Care
"Dad has vascular dementia and can be quite resistant to help, especially with personal care. But his Xcel carer, Maria, has built such a lovely relationship with him. She's endlessly patient, never rushes him, and always finds a way to make him smile. She uses his old RAF stories to distract him during care tasks. It's made such a difference to Dad's wellbeing and our family stress."
Andrew T.
Son of dementia care client, Market Harborough
"Mum has Alzheimer's and was becoming increasingly anxious and confused. The consistency of having the same two Xcel carers visit every day has really helped. They know her routine, her likes and dislikes, and how to calm her when she's distressed. The carers are dementia-trained and it shows – they understand that Mum's not being difficult, she's just struggling to understand what's happening."
Helen M.
Daughter of Alzheimer's care client, Leicester
"We arranged live-in dementia care for my wife when I could no longer manage alone. Our carer has been wonderful – she engages my wife with activities, takes her for walks, manages all the personal care with such dignity, and gives me time to rest. My wife is calmer and happier, and I'm a better husband because I'm not exhausted. Best decision we made."
Robert P.
Husband of dementia care client, Wigston
Specialist Dementia Training
All Xcel Homes carers providing dementia care complete comprehensive training including:
Core Dementia Knowledge
- Understanding different types of dementia
- How dementia affects the brain and behavior
- Progression stages and changing needs
- Person-centered care principles
- Validation therapy approaches
- Memory care strategies
Practical Care Skills
- Communication techniques for dementia
- Managing challenging behaviors
- Activities and stimulation appropriate for stage
- Safe food and fluid management
- Falls prevention and mobility support
- End-of-life dementia care
Additional Qualifications
- Level 2/3 Diplomas in Dementia Care
- Alzheimer's Society training programs
- Palliative dementia care training
- Medication management for dementia
- Safeguarding vulnerable adults
- Mental Capacity Act understanding
We match you with carers who have experience relevant to your loved one's type and stage of dementia, whether that's Alzheimer's, vascular dementia, Lewy body dementia, frontotemporal dementia or mixed dementia.
Funding Dementia Care at Home
NHS Continuing Healthcare
Advanced dementia with significant health needs may qualify for fully funded NHS Continuing Healthcare. We support CHC applications.
Eligibility: Assessed by NHS based on complexity of needs
Learn About NHS CHC →Local Authority Funding
Council-funded care for those meeting eligibility criteria. Dementia alone doesn't guarantee funding but combined with other needs may qualify.
Eligibility: Means-tested assessment
Contact Social Services →Direct Payments
Use personal budgets to employ dementia carers through Xcel Homes with flexibility and control.
Eligibility: Approved through assessment
Find Out More →Private Self-Funding
Pay directly with transparent hourly or weekly rates for visiting or live-in dementia care.
Eligibility: From £[X]/hour or £900-£1,400/week live-in
Request a QuoteCQC-Registered Dementia Care Specialist
Xcel Homes Ltd is registered with the Care Quality Commission for personal care services, including specialist dementia care. Our carers receive ongoing dementia training and we work to best practice guidelines from Alzheimer's Society and Dementia UK.

Frequently Asked Questions About Dementia Care
Ready to Discuss Dementia Care at Home?
Our experienced team understands the challenges families face when caring for someone with dementia. We're here to discuss your situation, answer questions and arrange a free assessment to create a personalized dementia care plan.
01858 432043
Monday–Friday 8am–6pm, Saturday 9am–2pm
07824 531625
For urgent enquiries
info@xcelhomes.org
Email us anytime
Xcel Homes Ltd
Kettering Road
Market Harborough
Leicestershire, LE16 8AN

