Get in Touch – We're Here to Help
Whether you need care urgently, have questions about our services or would like to arrange a free consultation, our friendly team at Xcel Homes is ready to support you across Market Harborough and Leicestershire.
Contact Xcel Homes Today
Multiple ways to reach us – choose whichever method suits you best. We typically respond to enquiries within 4 working hours, and urgent care needs are prioritised.
Call Our Office
01858 432043
Speak directly to our care team Monday–Friday 8am–6pm, Saturday 9am–2pm. For existing clients, 24/7 on-call support available.
Call Office NowCall Our Mobile
07824 531625
Reach us on mobile for urgent care enquiries or if calling outside office hours. We're here to help when you need us.
Call Mobile NowEmail Us
info@xcelhomes.org
Email your enquiry any time and we'll respond within 4 working hours. Include your phone number for a quicker response.
Send EmailVisit Our Office
Xcel Homes Ltd
Drop in to meet us in person. We recommend calling ahead to ensure someone's available to give you their full attention.
Get DirectionsRequest a Free Care Consultation
Complete the form below and a member of our care team will contact you within 4 working hours.
When Can You Reach Us?
Regular Office Hours
Bank Holidays
Office closed for new enquiries. For existing clients, 24/7 on-call support remains available.
Emergency Contact for Existing Clients
If you're an existing Xcel Homes client and need urgent support outside office hours, please call our 24/7 on-call number:
07824 531625Response Times
- Phone enquiries: Answered during office hours or returned within 4 hours
- Email enquiries: Responded to within 4 working hours
- Urgent care needs (within 24–48 hours): Prioritised and responded to within 2 hours
Visit Our Market Harborough Office
Our office is located in Market Harborough town centre, easily accessible by car or public transport. We're happy to meet you in person to discuss your care needs – just call ahead to book an appointment so we can give you our full attention.
Xcel Homes Ltd
Kettering RoadMarket Harborough
Leicestershire
LE16 8AN
Parking
On-street parking nearby
Public Transport
10 min walk from station
Accessibility
Wheelchair accessible
Frequently Asked Questions
Common questions about contacting Xcel Homes and starting care.
Ready to Get Started?
Our friendly, experienced team is here to answer your questions and help you find the right care solution for you or your loved one. No obligation, no pressure – just honest advice and support.
